Refund policy
Refund Policy - Le Vogue Paris.com
At Le Vogue Paris.com, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we are here to help.
Eligibility for Returns & Refunds
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Conditions for Refunds:
- Products must be unused, in original condition, and include all tags and packaging.
- Requests for refunds must be made within 7 days of receiving your order.
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Non-Returnable Items:
- Customized or personalized items.
- Items marked as final sale or purchased at a discount (unless defective).
Return & Refund Process
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Initiate a Request:
- Contact us at [insert email or form link] with your order number and the reason for return.
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Approval Process:
- Refund requests will be reviewed, and you will receive an email with return instructions if approved.
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Processing Time:
- Once we receive your returned item, refunds will be processed within 7 business days to your original payment method.
Shipping Costs
- Return shipping costs are the responsibility of the customer, except for cases where the item is defective, damaged, or incorrect.
Damaged or Incorrect Orders
- Notify us within 48 hours of delivery if your order is damaged or incorrect. Email photos of the item and packaging to [contact@levogueparis.com] for a resolution.
Contact Us
Have questions? Contact us at:
- Email: [contact@levogueparis.com]
- Phone: [7777079678]
Thank you for shopping with Le Vogue Paris.com!